Privacy Policy

At Baez Agency LLC, operating under name Baez Insurance Solutions, we respect your privacy and are committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Contact Information: name, phone number, email address.

Insurance Information: data relevant to the insurance advisory process.

Usage Data: IP address, browser type, pages visited, access dates and times.

We do not collect or store financial account details such as credit card or bank account numbers directly. All payment processing is securely handled by Stripe.

2. How We Use Your Information

We use your information to:

  • Provide insurance advisory and intermediary services.
  • Communicate with you regarding your account, inquiries, and requests.
  • Send reminders, notifications, and legally permitted offers.
  • Improve our services and comply with legal obligations.

3. Sharing Information

We do not sell your personal information. We may share it only in the following circumstances:

  • With insurance carriers to process applications.
  • With third-party service providers such as payment processors or email platforms.
  • As required by law or regulatory authorities.

4. SMS Communication

If you opt in, you may receive SMS related to your requests or insurance process.

Standard message and data rates may apply.

Reply STOP at any time to opt out.

Reply HELP for assistance.

Contact: info@baezinsurance.com | (800) 793-2239

5. Data Security

We apply technical and organizational measures to protect your information against loss, unauthorized access, or misuse.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal data.
  • Request correction or deletion.
  • Opt out of marketing communications.

7. Policy Updates

We may update this Privacy Policy periodically. Updates will be published on our website.